Maunder’s Cancellation Policy
Maunder’s School Of Popular Music runs a strict 24 hours cancellation policy. 24 hours notice must be given prior to the lesson start-time of your scheduled lesson to avoid a full cancellation charge. Late cancellations will incur a full charge, unfortunately, regardless of circumstances. Lessons can be cancelled or rearranged without charge if more than 24 hours notice is given to the tutor prior to the start of the lesson time.
The learner will be unable to book any future lessons until payment has been made of any cancelled lessons that are under the 24 hours minimum.
By booking a lesson with Maunder’s School Of Popular Music you are reserving a slot with yourself and the teacher for an agreed time and day. Giving notice of any cancellation gives the teacher time to refill the slot and not suffer a loss of earnings due to a late cancellation. Cancellations over 24 hours must be made via text to the tutor or by calling and speaking to the teacher or someone at the school. We cannot accept messages via Facebook or instragam as an official notification of a cancellation.
Block bookings are none refundable and cannot be refunded under and circumstances, fully or partially once a block of lessons have been started. By purchasing the lessons on the block booking rate you are agreeing to this policy and are not eligible for any refund.